ARi helped a company in streamlining their machine registration process and improve digital onboarding of their customers.
Salesforce – OEM Product Registration
- Streamline Machine Registration Process.
- Digital Onboarding of customers.
- Inadequate Customer Information.
- Abandoned registration rate that exceeds industry standards.
- Entering information into multiple systems.
- To use Salesforce Community Cloud to develop the dealer facing online application.
- Integration of Salesforce with other Enterprise systems of the OEM.
ARi’s Value Proposition
- Simplified online form that reduced the registration process from hours to minutes.
- Reduced onboarding cost for each machine.
- Data integrity across the OEM’s Enterprise systems.