Salesforce – OEM Product Registration

ARi helped a company in streamlining their machine registration process and improve digital onboarding of their customers.

Project Scope

  • Streamline Machine Registration Process.

  • Digital Onboarding of customers.

Business Challenges

  • Inadequate Customer Information.

  • Abandoned registration rate that exceeds industry standards.

  • Entering information into multiple systems.

ARi’s Solutions

  • To use Salesforce Community Cloud to develop the dealer facing online application.

  • Integration of Salesforce with other Enterprise systems of the OEM.

ARi’s Value Proposition

  • Simplified online form that reduced the registration process from hours to minutes.

  • Reduced onboarding cost for each machine.

  • Data integrity across the OEM’s Enterprise systems.

Case Study

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